The Platte River Approach

Platte River Networks understands that every company is different, so we have created a customizable, proactive maintenance program that allows us to identify your unique business requirements. We work with you and your employees to create a solution designed specifically to meet your business needs through our "Five Step Process:"

Step One: Discover

The first phase of our unique approach is a Network Discovery of your entire business. We meet with you on site where our team spends time getting to know you, your business, and how you are currently using technology.

• Network Hardware: Server; Firewall; UPS; Router; Switch
• Backup, Storage and Disaster Recovery
• Email, Antivirus and Spam Filtering
• Remote Access, Wireless Access, and Security
• Voice and Data Circuit - ISP Provider
• Critical Applications

Step Two: Analyze

Platte River Networks recognizes that “one size fits all” technology is outdated and ineffective. Once we gather and analyze all of your critical information, our team of experts develops an appropriate solution for your IT environment.

• Thorough Assessment of Existing Technology Environment
• Precise Network Management and Optimization
• Improvement of Critical Application Performance
• Data Accessibility, Security and Recoverability
• New and Affordable Technology Solutions
• Budgetary Planning and Projected ROI
• Preparation for Changes and Future Growth

Step Three: Recommend

Once PRN gains a thorough understanding of your overall technology environment and your current business needs, we make tactical recommendations for achieving your goals. If your organization’s existing technology works well, our recommendation may be to continue with your current plan.

• Onboarding Process and Timeline
• Initial Required Infrastructure Audits
• Intuition Bundled Proactive Managed Services
• Immediate and Long-term Critical Recommendations

Step Four: Implement

Our implementations rely on a dynamic and exhaustive understanding of your technology environment. As a result we always take into consideration your current infrastructure, budgetary constraints, timeline, and future goals. With our proactive approach to your technology needs, PRN implements a customized program tailored specifically for you.

• Personalized Guided Support
• Hands-on Systems Maintenance
• Immediate Remote and Onsite Response
• Professional Project Management

Step Five: Support

While Platte River Networks provides proactive maintenance, emergencies are still an inevitable part of technology support. As your dedicated IT provider we will manage any network changes or improvements and provide ongoing proactive support to increase your uptime and overall productivity. Regardless of your service plan, PRN consultants will always be available to answer your questions and help stabilize your network.

• Assigned Dedicated Team
• Intuition Technology for 24x7 Network Monitoring, Maintenance, Troubleshoot & Fix
• Immediate Remote and Onsite Response
• Helpdesk Support for Desktop Users